Exercise #38
Trim the fat

Edit the text below, which is supposed to explain what the customer experience means for hotels.

Hotels do not simply provide a generalized customer experience that rests upon a website, guest services, and a manager who will address guests’ concerns—they think about the big picture, from booking to a branded hotel app to new ways to amaze their clients in the face of competition from market disruptors.


Don't know how to do it? Read Chapter 38 of the book From Reads To Leads.

Subscribe to Reads to Leads